Warranty Information

Last Updated: June 2026

At FinalBuy, we are committed to providing high-quality electronics and technology products.

Many products sold through our website are covered by a manufacturer’s warranty. Warranty periods vary depending on the product and manufacturer.

What Is Covered

Subject to the manufacturer’s terms, warranty coverage may include:

  • Manufacturing defects
  • Faulty workmanship
  • Defective materials
  • Hardware malfunctions during normal use

What Is Not Covered

Warranty coverage does not include:

  • Accidental damage
  • Water or liquid damage
  • Physical damage caused by misuse
  • Unauthorized repairs or modifications
  • Damage caused by improper installation
  • Power surges or electrical faults
  • Cosmetic damage including scratches and dents
  • Normal wear and tear
  • Software issues caused by third-party applications

Making a Warranty Claim

To submit a warranty claim:

  1. Contact our support team at support@finalbuy.co.uk.
  2. Provide your order number.
  3. Explain the issue in detail.
  4. Provide photographs or videos if requested.

Products may need to be returned for inspection before a warranty claim can be approved.

Warranty Resolution

After inspection, we may:

  • Repair the product
  • Replace the product
  • Offer a refund where appropriate
  • Refer the customer directly to the manufacturer

The solution provided will depend on the nature of the fault and applicable consumer protection laws.

Warranty Limitations

Warranty coverage applies only to defects arising during normal intended use of the product.

Warranty benefits may be limited to the original purchaser unless otherwise stated by the manufacturer.

Consumer Rights

This warranty is provided in addition to your statutory rights under applicable UK consumer protection laws.